Crisis Intervention – What to Do in the Event of a Crisis? Part 1

Crisis Intervention – What to Do in the Event of a Crisis? Part 1

More so than in other counselling situation, in crisis counselling the social worker or counsellor has the obligation to apply a more directive approach in order to keep the client safe, move her away from the crisis situation where imminent danger might be present, and enable her to take advantage of the resources.

The following story is a good an analogy for crisis counselling:

She reached a point where the fog was so strong there was no way she could go further. Then it started to snow and slowly the night fell in around her. She was in an uncomfortable space, unable to make any move. The effort of just staying alive was almost too difficult. The only thing she could do was to send out her last signal rocket in a desperate cry for help. After seemingly never-ending hours the new day set in and she came to realise that she wasn’t really as stuck as she had thought she was. The fog lifted its veil and she now clearly saw the valley in front of her, the house she had been looking for and the path leading down to it. The way finally became clear and safe to go forward again.

We need to recognise the ‘signal rocket’ that a client is sending out, move her out of the ‘darkness of the night’, help her see the house in the distance and plan her way home. Still referring to the analogy, the ‘snow’ and the ‘darkness of the night’ represent the client’s perception of the crisis. These images suggest that although we might not notice the items/issues that obstruct her sight, we are required to accept her viewpoint. In reality, the whole set of intervention steps can only work when we establish a trusting, understanding and solid relationship with the client.

A crisis is a window of opportunity for spiritual growth. You don’t need to be a social worker or counsellor to assist someone in need!

Source by Nathalie Himmelrich

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